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Help Center

Everything you need to get the most out of Elave.

Frequently Asked Questions

How do I connect my broker?
Go to Settings > Broker, generate an API key, download the MT4/MT5 Expert Advisor, and paste your key in the EA settings. Your trades will sync automatically every 5 minutes.
How does AI coaching work?
When you log a trade (manually or via broker sync), you can click 'Analyze with AI' to get behavioral analysis. The AI detects patterns like revenge trading, FOMO, overtrading, and tilt — then gives actionable coaching.
What's included free?
Sign up with no card and you get the full platform — analysis tools, journal, AI coach, news, calendar, education, and the public Discord. Open and fund a partner broker (PU Prime, TradeZero, Tradovate) and you also unlock the Indicator (TradingView Pine), live Strategy picks, premium Discord, weekly coaching calls, and trade alerts — at no charge. Brokers pay us the referral fee, you keep your capital.
How do I import trades from a CSV?
Go to Journal, click 'Import CSV'. Upload your file, map the columns (auto-detected for MT4/MT5, TradingView, Myfxbook), review the parsed trades, then import. Maximum 500 trades per import.
How does the referral program work?
Go to Referrals to get your unique link. You earn 30% recurring commission ($26.70/month) for every trader who subscribes through your link, for as long as they stay subscribed.
Can I use Elave on mobile?
Yes — the web app is fully responsive and works on any mobile browser. A dedicated iOS/Android app is on our roadmap but not yet available; the mobile web experience is our recommended way to trade on the go today.
How is my trading data secured?
All data is stored in Supabase with Row Level Security — you can only access your own trades. API keys are never exposed to the browser. We use CSP headers, HSTS, and regular security audits.
What brokers are supported?
Any broker that supports MetaTrader 4 or MetaTrader 5. Install our Expert Advisor and it works with ICMarkets, FTMO, Pepperstone, OANDA, and hundreds more.
How do I delete my account?
Go to Settings > Account > Danger Zone > Delete Account. This permanently removes all your data including trades, posts, and profile.
The Experience Mode — what does it do?
The mode switcher in the sidebar (Focus/Standard/Full) controls how many navigation items you see. Focus shows only essentials (6 items), Standard adds analysis tools, Full shows everything. You can switch anytime — no content is locked.

Still need help?

Email us at support@elavefx.com